The Shared Technology Support Staff Service can provide assistance to districts in the planning, development, implementation, and management of both Local Area Networks (LANs) and District-wide Area Networks (DANs).
By developing and implementing networks, districts can provide access to educational resources and materials efficiently and cost-effectively. This will increase and extend the variety of teaching methods and techniques available to staff and provide students with equal access to opportunities.
Serving on-site and remote support, Shared Technology Support Staff
cover all of a district's technology needs or provide only the services required.
Our Help Desk Services provides phone and remote support.
We also coordinate other BOCES services such as computer repair and cleaning (Tech Services),equipment delivery (Courier Service), and curriculum integration (Model Schools)
All technology support requests should go to 581-3598 or helpdesk@wswheboces.org
Shared Technology Support Staff currently serve in 29 districts plus the BOCES, providing both regularly scheduled and "just-in-time" services.
Please contact us if you have any questions:
Scot Carpenter, Chief Technology Officer
Gick Road Conference Center
27 Gick Road
Saratoga Springs, NY 12866
Phone: (518) 581-3598/ 746-3598
Fax: (518) 581-3725/ 746-3725